Senior Manager of Sales Training

Summary of Responsibilities

The Senior Manager of Sales Training will be accountable for assisting with the design, development, and implementation of all training programs in a variety of formats and media while ensuring completeness and accuracy. They will oversee the creation and revisions of all training curricula via the annual review process. This position reports to the Vice President of Sales.

 

Primary Responsibilities

  • Assist with the development and implementation of: account selling model; sales training curriculums; salesforce assessment center; POA training; new product training and ongoing product specific training
  • Partner with internal stakeholders to design, implement and revise training curricula to support current and future business needs
  • Work cross-functionally with key internal departments (Marketing, Sales, Legal, Medical, Regulatory, and Compliance) to ensure all training materials are reviewed and approved prior to field dissemination
  • Work with and manage vendors to design, develop, deliver, implement and assess clinical, platform and business acumen training curricula independently and with vendors
  • Conduct all initial training programs as clinical product and disease state training expert
  • Work with internal and external colleagues to design, implement and facilitate training workshops at POA/National Sales Meetings to help the Sales Account Managers apply current/new/revised marketing messages and skills
  • Support a home study curriculum that allows new hires to be prepared for formal training class
  • Thoroughly and effectively evaluate trainee performance and communicate trainee progress/performance with management
  • Assess the training and developmental needs of Area Managers and Regional Sales Directors through various methods, including field visits. Evaluate the effectiveness of the training and takes appropriate steps to continuously enhance the quality of the training curriculum via assessments, field rides and feedback
  • Develop, maintain, evaluate and deliver sales training/continuous learning curricula via the Sales Training LMS. Assist in its design and development to ensure it is consistent with career pathway initiatives
  • Update and maintain the Sales Training Learning Management System. Continuously evaluate and enhance course offerings consistent with commercial goals
  • Lead, coach and manage inside sales team to drive achievement of sales goals

 

Education and Experience Requirements

  • Minimum of 5 years’ experience in the pharmaceutical/biotech industry with 2 years’ experience in a Sales Training capacity
  • In-depth knowledge of managed care, with strong Medicare experience
  • Experience with and strong knowledge of specialty pharmacies as well as hospitals and systems
  • Experience with launch products, ideally in a Medicare population
  • Experience as a corporate sales trainer is a plus
  • Demonstrated track record of high achievement
  • Proficient in Microsoft Office applications; advanced application in PowerPoint
  • Experience utilizing adult learning concepts, state-of-the-art training techniques and proven project management principles

 

Skills and Abilities

  • Strong team player that has a customer service approach and is solution oriented
  • Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors
  • Passion for creating innovative, valuable, and high-quality products, and dedication to your areas of responsibility
  • High level of emotional intelligence and professionalism in your decision making
  • Integrity and respect for colleagues, business partners, and customers
  • Good communication skills and strong interpersonal skills
  • Solid presentation and facilitation skills
  • Demonstrated leadership capabilities, organization, flexibility, and the ability to operate in a fast-paced environment
  • Strong work habits, problem solving, a hands-on approach, innovation and creativity
  • Ability to identify and prioritize critical activities as well as manage multiple concurrent tasks
  • Ability to drive strategy, plan execution, and effectively lead teams and/or peers to achieve company goals
  • High degree of personal responsibility and similar expectations of your team and colleagues
  • Responds to consumer needs and wants through planned, personalized communication
  • Ability to confer with others to reach resolution that is acceptable by all parties involved
  • Produces consistent, high quality and quantity of outputs and meaningful results that contribute to the strategic goal. Productively manages complex situations involving cross functional teams.

 

EEO Statement

scPharmaceuticals is an Equal Opportunity Employer and takes pride in creating and maintaining diverse environment. We do not discriminate in recruitment, hiring, training or promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

 

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